Choose a Plan That Suits Your Needs
Simple, predictable recurring subscription pricing for your business.
Starter Plan
Perfect for new and small service businesses.
- AI Receptionist Answering
- Up to 2,000 contacts
- Up to 2 staff users
- Standard Chat & Email Support
- Core CRM & Appointment Scheduling
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Growth Plan
Perfect for established, growing businesses.
- AI Receptionist Answering
- Up to 5,000 contacts
- Up to 5 staff users
- Standard Chat & Email Support
- Invoicing, Payments & Automated Marketing
- Custom Workflow Automations
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Unlimited Plan
Perfect for high-volume or multi-location teams.
- AI Receptionist Answering
- Unlimited contacts
- Unlimited staff users
- Priority Chat & Email Support
- Full Feature Access & Unlimited Pipelines
- Advanced Analytics & Mobile App
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Select the plan that fits your business.
Complete your subscription payment.
Your First Ignite account is set up.
We configure & train your AI Receptionist.
Subscribing gives you access to the First Ignite platform. Your AI Receptionist is then configured and trained for your specific business: services, hours, policies, and call-handling rules. A fully customized AI Receptionist is not operational immediately after checkout; setup requires configuration and training. Any optional done-for-you implementation service must be discussed and agreed upon separately. Optional hands-on implementation support is available from First Due Media.
We want you to feel confident choosing First Ignite. If you're not satisfied with your First Ignite subscription, you may request a refund of your initial subscription payment within 30 calendar days of your original purchase date.
What's covered
Your initial First Ignite platform subscription payment, whether monthly or annual.
What's not covered
Phone numbers, call minutes, SMS, email usage, third-party services, advertising expenses, separately purchased services, and any agreed custom implementation or setup fees.
How to request a refund: Email tony@firstdue.media within 30 calendar days of your original purchase date with your business name and account email address.
Cancellation and account access: An approved refund will result in cancellation of the applicable First Ignite subscription. Platform access and associated services may be discontinued as part of the cancellation process.
This guarantee applies to the initial subscription purchase only. Subsequent renewals are not covered by the introductory 30-day guarantee. Nothing in this policy limits any rights you may have under applicable law.
Want to hear from businesses who have worked with us? Read verified customer reviews from First Due Media.
Subscription pricing is recurring. Monthly prices are $297 (Starter), $497 (Growth), and $697 (Unlimited). Subscription plans cover standard platform capabilities and features according to selected plan limits. Telephony usage, including call minutes, SMS text messages, dedicated phone numbers, and usage-based carrier services, may incur separate charges based on actual usage and are billed separately from the subscription.
AI Receptionist configuration and training are required before the service becomes operational. Eligible AI usage is included under applicable plan terms; usage-based services are billed separately.